TO DO app on Samsung Note 9 not showing notifications until inside app

Copper Contributor

Hi all,

 

I am a very satisfied TO DO app user, except for one crucial thing - push notifications are not working until I load/switch focus to the app.

 

Reminders do not remind me if:

  • the phone is sleeping (screen off);
  • if the phone is idle but screen on;
  • if I am using some other app;

They do work when I open the app/switch focus to it. 

 

Tech stats:

  • device: Samsung Galaxy Note 9 phone;
  • Android version: 10;
  • Samsung One UI version: 2.5;
  • TO DO version: 2.36.178, build #178;

Any ideas on what to do? Many thanks!

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