Mar 14 2020 01:49 PM
Mar 14 2020 01:49 PM
I have switched from Wunderlist to Microsoft To Do, and have added it to my iPhone and iPad with no problem. I also downloaded it for my iMac at home (OS 10.15.3) and it worked for a little while. However, it crashed one day, and never recovered. Every time I try to open it, it crashes and asks if I want to send a big report to MS. I completely uninstalled it and reinstalled it, and the problem persists. I cannot even keep it open long enough to make adjustments or see what might cause the issue. Has anyone encountered this before?
Mar 17 2020 04:15 AM
@jimconnell65 Had exactly the same issue on my Mojave 10.14.6 MBP the other day.
No amount of uninstalling, OSX Library file removal or deep system cleaning will allow it to work. App opens, then 'minimises' itself away and refuses to display. I've changed the task on another device to see if that would help as well.
Working fine on other devices...
Mar 20 2020 07:40 PM
Sep 04 2020 11:05 AM
Microsoft To Do crashes multiple times each day. I've uninstalled and reinstalled a number of times and this does not help. Besides my frustration at this product being so inferior to Wunderlist, the fact that I cannot reliably use the app is incredibly frustrating. Does anyone have an updated solution? @GPinBK
Sep 04 2020 11:39 AM
I stumbled on a fix that worked for me:
1) Make sure the computer is off-line
2) Open Microsoft ToDo
3) Go to “Account” and sign out
4) Turn on internet connection to computer
5) Sign in to account again - it seems to be working fine now
Feb 08 2021 09:32 AM
@jimconnell65 Who do I ask if I still have the problem? I downloaded ToDo last week and yesterday I signed out by accident. Today I can't sign in. When I enter my email into the first box it disappears and a second empty white box comes up on the screen. I can't tell you how frustrating it is to have organized all my to do's after downloading it... now there is the potential for losing all that work. I want to scream out loud. I've never ever had any issues like this with any other software except Microsoft. Any ideas on how to fix this ?
Feb 08 2021 09:34 AM
@GPinBK so you're saying the only way to fix this is to delete the entire program? is there a back up somewhere? I'm worried that If I delete and reinstall I'll lose all my hard work. I can get it to log in on my iphone but the program is missing all my lists. So what to do????
Jun 03 2021 06:23 AM
Jun 10 2021 09:45 PM
I have the exact same problem. I am able to add the task on my iOS devices though and it shows on the MacOS app. I have rebooted the computer to no avail.
Jun 10 2021 09:58 PM
Oct 20 2021 08:28 PM
@Jaiseeker The program has not synced well between my MacBook Pro, iPad and iPhone. Sometime ago I was told by support to uninstall and reinstall. I can’t find the instructions. I googled this question and was directed to this techcommunity. The questions were different than mine.. Please tell me if this is the correct solution and if so, explain how to do this.