Microsft To Do for Mac keeps crashing

Copper Contributor

Recently the desktop app of To Do is crashing when I try to check off a task. Is there a fix? Thanks for any advice.

 

MacBook Pro

operating system: Ventura 13.0.1

Microsoft To Do Version 2.83 (221110.0331)

16 Replies
I have the same issue. ToDo has crashed 3 times already this morning. Each time it was after I clicked on the radio button to complete a task.
Exactly. I can add items to lists but whenever I click to complete an action, ToDo immediately crashes.
Same issue here-as soon as I click a radio button, it immediately crashes. I am on Mac OS Ventura 13.01

This is happening to me as well. Every. Single. Time. If I try to check off a task. If I try to move a task. If I try to create a task. It locks up and the cursor is spinning. I don't have this problem on my iPhone or my MacBook Pro. It's only on my MacBook Air. This has been happening for several months. I occasionally open it to see if software updates have fixed it, but they have not. @SDanielle 

To Do crashes 1 a day. Great application, but not intended for long-term use (without a restart)
This seems to be fixed for me with recent updates.

Hello

 

i have same issue with the new Microsoft to do app. I have Catalina but the app is cushing from the begining.

@SDanielle 

@James1111 I found another bug: if you select multiple items and try to bulk move them to another list, they just disappear. The issue can be reproduced specifically on the desktop version. Such a shame...

I have same problem with Monteray I can not even open the app after I downloaded new version fron app store. I did upgrade to 12.6.6 but same problem. While using another user at same laptop it works!!! I tried another MacBook 12.6.3. I istalled the app again and it works fine even there. I have got support from Apple online and they made a clean startup to see if it's related to my computer but it's not. Very frustrating...Grrrrrr !!  @James1111 

 @Bjorken  Same problem! I updated a couple days ago to the latest Mac OS app because it forced me to and now cannot open To-do w/o it immediately crashing. Macbook Pro, Monterey. I did a clean uninstall and reinstall, still crashes every time. MS Help have not responded to my help ticket in 5 days. I am now comparing features on Todoist and TickTick, as I can't manage my workflow w/o being able to use my task manager on my computer.  Having been a loyal user since the Wunderlist days, this is pretty galling.

@Kallidus 

Today I upgraded To Do App at app-store and I could open ToDo ...but.... it was totally empty. I thougt maybee I need to open my account  but when tried at the top meny nothing happened ! I also tried to open "Settings" but couldn't. Have you tried to download latest version. Does it run properly for you? 

Same for me, the apps on ipad and iphone keep working as usual. On the mac is behaving just as you described it @Bjorken 

I received help from Zeeshan, Microsoft Support and it works for me:

- Uninstall the To Do Mac app
- Open Finder and press CMD+Shift+G
- Enter “~/Library/Group Containers” and delete “UBF8T346G9.com.microsoft.to-do-mac” folder
- Press CMD+Shift+G
- Enter “~/Library/Containers” and delete “Microsoft To Do” folder
- Restart your device, download the app from the App Store and check.

Hello and thanks for trying to help me.

But I don't have theres files in my computer you refer to:

 

/Library/Containers” and delete “Microsoft To Do” folder

 

:(

 

Oh yeah! Works for me too :D
Thanks dinhnext and Zeeshan
[...] “~/Library/Containers” and delete "com.microsoft.to-do-mac" folder [...]

- Uninstall the To Do Mac app
- Open Finder and press CMD+Shift+G
- Enter “~/Library/Group Containers” and delete “UBF8T346G9.com.microsoft.to-do-mac” folder
- Press CMD+Shift+G
- Enter “~/Library/Containers” and delete “com.microsoft.to-do-mac” folder
- Restart your device, download the app from the App Store and check.