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List owner does not appear in the list of members

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New Contributor

Hi,

I am new to To-Do and imported all my lists from Wunderlist. Unfortunately, there are some issues regarding shared lists. After inviting another member to a list, my name does not appear anymore in the list of members. We can both see all tasks and are able to add new ones, syncing also works. But when it comes to assignment of tasks, it is not possible (for me and other members) to assign tasks to me as I do not appear in the list of members.

This problem occurs in many of my shared lists, but not in all of them.

 

Any help and suggestions are welcome. Thanks a lot.

6 Replies

I am also having this particular issue.  My wife and I shared a bunch of our lists, and most transitioned over from Wunderlist successfully.  But one list is giving us this problem, where she is unable to be assigned to any of the shared tasks.

 

Hopefully this can be resolved soon.  We've tried deleting and re-sharing the list, but no success.

@Corey_McGee Likewise, any luck?

Best Response confirmed by Muffsen (New Contributor)
Solution

@Muffsen 

Sorry if my post is a duplicate , but I just saw it was removed , dont know why : 

I noticed there is a difference between some lists I had shared. Some displayed a number next to the share icon. Some did not, those lists were not behaving as they should. I could also not assign tasks as described above. I had tried to re-share the list in the previous weeks many times to no avail.

This is what I did (on v2.11 @ Feb 12th 2020)
- Go to a shared list, click the share (people) icon, click stop sharing at the bottom
- Then I went to a device of my wife and double-checked the list was gone. In one instance I had to delete it. (beware see my comment down below)
- Then on my device I shared the list again with my wife via mail
- On my wife's device I joined the list from mail
Afterwards I noticed the number 2 was displayed next to share icon + my wife was displayed in the share list , and I was able to assign tasks. In some lists I noticed some duplicates but luckily that was fixed quickly.

Before I did this :
- On my device no number next to the share icon
- On my device my wife was listed in people the list was shared with
- If I made an update, sometimes it would synchronize sometimes not
- On her device, no number next to share icon

- On her device I was not listed in people the list was shared with
- If she made an update, sometimes it would synchronize sometimes not.
Also a manual sync did nothing for some tasks/lists, but worked for others very strange. I also noticed if we would uncheck tasks which were checked off on our wunderlist before migration, that would never synch through. New tasks would sometimes.

I checked the release notes for v2.11 and it showed they fixed an error for lists imported from Wunderlist (which was the case for all my lists). I think the key here is to completely stop sharing first , and verify the list is gone on the device of the person you are sharing with and than re-share in order to get it working properly now. If after you stop sharing the list is still there ,on the other persons device, they can delete it probably.
If the message is displayed : "Are you sure you want to delete list it will be removed for all users", the share is still active. WARNING : If you continue you will lose your data. If the message is not displayed this means the list is now existing on its own. Not to worry the owner of the list can then re-share the list. 

I think this entire thing might be due to ToDo migrating the (shared wunderlist) lists for me and my wifes devices and seeing them afterwards as independent lists. Once we then shared the two individual (previously shared wunderlist) lists , something went wrong in previous version (dont recall when I converted to To Do)...

There is one list I am having trouble with though, it keeps telling my wife is unable to join the list. 
I have attached screenshots, second one translates to "It is not you , it's us. Something went wrong, please try again or contact us. Ignore, Contact support"
EDIT: for this final issue, i ended up creating a new shared list, and moving all my tasks. Deleted old list.

@stefant1985 

 

Thanks for your help. This approach solved the problem. Now I have apply this procedure to all lists with this issue.

@stefant1985, worked for me as well.  Thank you!

@stefant1985 
UPDATE: I have a couple of Apple iPads, iPhones, macs & Windows desktop computer all of which have the To Do app installed.

I just noticed on one of them , a shared lists that was working correctly again on other devices , was displaying no number next to the Person icon.
I just logged out on that device and back in and can report everything is working normal again.

Beware that your shared list is displaying the amount of people shared as a number next to the icon, on all devices. Otherwise I fear that that device may not be getting/pushing updates correctly to the rest of your ecosystem.

Regards

Stefan