How to migrate To Do list to Microsoft 365

Occasional Visitor

Hi, I am using Microsoft To Do on my private Microsoft Live account and would like to migrate my To Do items to my professional Microsoft 365 account. 

 

I have understood that I first will have to export my To Do items from my Live account and then will have to import them to my 365 account.

 

I have been trying to follow the instructions at https://microsoft-todo.helpshift.com/a/microsoft-to-do/?p=web&s=setup&f=exporting-your-microsoft-to-...

 

I followed the procedure a week ago but the export file is still not ready. Normally this should take not more than 4 days.

 

What could I do to solve this issue?

 

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