Your account doesn’t have permission to view or manage this page in the Microsoft 365 admin center

%3CLINGO-SUB%20id%3D%22lingo-sub-3302415%22%20slang%3D%22en-US%22%3EYour%20account%20doesn%E2%80%99t%20have%20permission%20to%20view%20or%20manage%20this%20page%20in%20the%20Microsoft%20365%20admin%20center%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3302415%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EPlease%20we%20can't%20sign%20in%20to%20Microsoft%20365%20Admin%20Centre%20with%20our%20Global%20Admin%20Account.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3EIt%20seems%20our%20Global%20Admins%20account%20has%20had%20its%20permissions%20reset%20to%20regular%20users%20so%20we%20can%20no%20longer%20administer%20the%20account.%20How%20do%20we%20get%20our%20Global%20Admin%20permissions%20back%3F%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSTRONG%3EWe%20got%20the%20error%20below%3A%3C%2FSTRONG%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%20class%3D%22lia-inline-image-display-wrapper%20lia-image-align-inline%22%20image-alt%3D%22IBN_0-1651673785747.png%22%20style%3D%22width%3A%20400px%3B%22%3E%3CIMG%20src%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fimage%2Fserverpage%2Fimage-id%2F369146i3B7AFFDB13D7A6FD%2Fimage-size%2Fmedium%3Fv%3Dv2%26amp%3Bpx%3D400%22%20role%3D%22button%22%20title%3D%22IBN_0-1651673785747.png%22%20alt%3D%22IBN_0-1651673785747.png%22%20%2F%3E%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-3302415%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20365%20admin%20center%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-3302509%22%20slang%3D%22en-US%22%3ERe%3A%20Your%20account%20doesn%E2%80%99t%20have%20permission%20to%20view%20or%20manage%20this%20page%20in%20the%20Microsoft%20365%20admin%20cent%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-3302509%22%20slang%3D%22en-US%22%3EHello%2C%3CBR%20%2F%3E%3CBR%20%2F%3Ei%20assume%20you%20tried%20to%20clear%20browser%20cache%20and%20that%20you%20tried%20accessing%20it%20from%20different%20browser.%3CBR%20%2F%3E%3CBR%20%2F%3EI%20think%20its%20very%20unlikely%20that%20account%20reset%20its%20own%20permmisions.%3CBR%20%2F%3E%3CBR%20%2F%3EDo%20you%20have%20some%20other%20Global%20admins%20accounts%3F%20If%20yes%2C%20check%20from%20there%20whats%20wrong%20with%20this%20account.%3CBR%20%2F%3E%3CBR%20%2F%3EI%20came%20up%20to%20this%20article%20where%20someone%20had%20similar%20problem%20and%20at%20the%20end%2C%20its%20figured%20out%20that%20their%20CSP%20accidentally%20removed%20global%20admin%20accounts.%20%3A)%3C%2Fimg%3E%3CBR%20%2F%3E%3CBR%20%2F%3E%3CA%20href%3D%22https%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fmsoffice%2Fforum%2Fall%2Fadmins-lost-their-role-as-global-admin%2F81b7ff95-91c9-437a-ad03-f6d56e98c687%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fanswers.microsoft.com%2Fen-us%2Fmsoffice%2Fforum%2Fall%2Fadmins-lost-their-role-as-global-admin%2F81b7ff95-91c9-437a-ad03-f6d56e98c687%3C%2FA%3E%3CBR%20%2F%3E%3CBR%20%2F%3EIf%20this%20dont%20help%20you%2C%20i%20would%20suggest%20to%20open%20a%20support%20ticket%20to%20Microsoft%20or%20call%20their%20support.%3C%2FLINGO-BODY%3E
Super Contributor

Hello,

 

Please we can't sign in to Microsoft 365 Admin Centre with our Global Admin Account. 

 

It seems our Global Admins account has had its permissions reset to regular users so we can no longer administer the account. How do we get our Global Admin permissions back?

 

We got the error below:

 

IBN_0-1651673785747.png

 

 

 

1 Reply
Hello,

i assume you tried to clear browser cache and that you tried accessing it from different browser.

I think its very unlikely that account reset its own permmisions.

Do you have some other Global admins accounts? If yes, check from there whats wrong with this account.

I came up to this article where someone had similar problem and at the end, its figured out that their CSP accidentally removed global admin accounts. :)

https://answers.microsoft.com/en-us/msoffice/forum/all/admins-lost-their-role-as-global-admin/81b7ff...

If this dont help you, i would suggest to open a support ticket to Microsoft or call their support.