You're missing out! Ask your admin

[PRichter]

Hello,

I am hoping someone can help shed some light on a problem we are having.

We are migrating users to 365 and all is going well, expect for Teams. After the migration some users are unable to access Teams via the desktop app, receiving the "You're missing out! Ask your admin" error:

They can sign in via the browser, any other computer, or even a new profile on the same machine and it works fine. It is holding something in the profile we cannot find.

Uninstall, removing all Teams folders in %AppData% and reinstalling does not rectify it.  

All computers are running Win 8.1

We are at a loss as to why this happening for only some user and how to fix it without having to create a new profile or replacing the computer.

Any help would be greatly appreciated.

Thanks

[#2]

Hello @PRichter  Our answers.microsoft.com tech support site has referred users to this article for assistance - does it help you? [Solved] Microsoft Teams - AdminTeamsDisabledForTenantForbidden - You're missing out! Enable Microso...

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[#3]

Hi. Thank you for the reply, but this would only apply if they couldn't log in at all, and would affect everyone. They can login to Teams, but not on their current computer and profile via the desktop app, and it only happens to some user, not all.
Thanks.