Yealink T56a - loses expansion after latest update

Copper Contributor

Hello,

 

Came in the other morning to notice the expansion add on (exp50) is not working on my Yealink T56a phone  (also noticed that the main screen is different layout)

 

After trying various thing carry out factory reset

Once signed back in the expansion working again

 

Over night it updated to the latest firmware again and the expansion stopped working again.

Can you please check into this?
Software/firmware that causes the expansion not to work

Adamin agent: 1.0.0.202205230848

Firmware: 58.15.0.168

Company Portal: 5.0.5521.0

OEM Agent: 1.15.0.22072211

Teams: 1449/1.0.94.2024062811

 

Thank you

1 Reply
This version works:

Teams: 1449/1.0.94.2022062103