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Word File Display Differences and Access Issues to Word App while in Microsoft Teams

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  1. Word file uploaded to Teams Sharepoint.
  2. In the Details section on the right, the file displays correctly as it was originally sourced (see Details.png file attached).
  3. When opened in the browser option, file does not display numbers (see Browser.png file attached).

NOTE: We need to have the file display from the Details view also displayed when opening the file via the browser option (with numbering as shown). 

 

4. When trying to open from the app option, does not allow for user credentials entry, and displays a Connection Lost pop-up message (see APP.png file attached).

5. Upon closing pop-up message, error message This address is not valid displays (see Error.png file attached).

 

NOTE: We need to be able to access the file via the app option, but cannot if we cannot access/open the app from within Teams Sharepoint.

 

Historical: We did have a linkcreation.dotm file loaded in the templates section for the file in question. I disabled the connection via Templates and Add-Ins (see Template.png file attached).

 

Expeditious responses are appreciated! Thank you.

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