Windows 365 - Teams no camera detected on the Remote desktop Teams web client

Frequent Contributor

We have a windows 365 business machine setup.

When connecting via the Remote desktop Teams web client I am unable to get a camera detected in Teams.

The status is You have Microsoft Teams Version 1.4.00.7174 (64-bit). AVD Media Not Connected.

I have checked that the remote Desktop WebRTC redirector service is installed which is okay.

The Teams camera does show if I use the Remote desktop app but it no camera was detected on the remote desktop Teams web client.

2 Replies

Hello @Ini 

There is a recent past post in this community that offers some troubleshooting advice: Microsoft teams doesn't detect camera - Microsoft Tech Community