SOLVED

Why is the Whiteboard Tab blank in the meeting details when you schedule a meeting?

Iron Contributor

Hi All,

 

I noticed that the default "Whiteboard" tab within the meeting details is blank after you schedule a meeting.  I thought you were able to schedule the meeting.  Then go into that tab to create a whiteboard for the meeting ahead of time.  However, it doesn't look like that is possible.  I thought it used to be, didn't it?  I even tried to create a new whiteboard while in a meeting and then checked that tab after the meeting.  It's still just blank.  I checked it both on the Teams Desktop app and Web app.  I even tried to clear the Teams desktop app cache.  Does anyone else have this issue?

Hughes818_0-1677512330966.png

 

4 Replies

@Hughes818 Doesn't happen here, I get to see a blank whiteboard when I visit the tab ahead of the meeting.

 

 

Thanks for the reply Steven. I submitted a support ticket to Microsoft and will post an update once I find out what it is. Although it might be a while...their support tickets seem to be going extra long over they past couple of months.

Still waiting for support from Microsoft to get to the bottom of it.  Then I'll post an update.  Microsoft Support has had some pretty long lead times lately.

best response confirmed by Hughes818 (Iron Contributor)
Solution

@Hughes818 

It appears there was something wrong with my account.  I was able to resolve this issue by going to the Azure AD Overview tab of my user and pressing the "Revoke sessions" button to log account out of all devices.  I restarted my PC, logged back in, and it has been working again for several days now.

1 best response

Accepted Solutions
best response confirmed by Hughes818 (Iron Contributor)
Solution

@Hughes818 

It appears there was something wrong with my account.  I was able to resolve this issue by going to the Azure AD Overview tab of my user and pressing the "Revoke sessions" button to log account out of all devices.  I restarted my PC, logged back in, and it has been working again for several days now.

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