Why do I have to click out of and then back into a chat for the notification to clear?

Occasional Visitor

Every time I get a chat on desktop when Teams isn't in focus or is in the system tray, I get a notification (normal so far).

 

When I open Teams, if that chat conversation was the last I had open, I have to click on a different chat and then back to the first in order for the notification to clear.

 

Happens every time. I've uninstalled and re-installed and tested on another Win10 machine, same results

1 Reply
Yeah, experience this as well from time to time but only in one tenant. When clearing the cache it tends to work better. Will probably get fixed in a coming version update.

https://docs.microsoft.com/en-us/microsoftteams/troubleshoot/teams-administration/clear-teams-cache

https://docs.microsoft.com/en-us/microsoftteams/teams-client-update