Who Bot - Card Information

New Contributor

Hi all, 


The Who bot is not showing all the O365 profile information of a user.

Is there somewhere I can allow fields like address and phone number? I am only able to view Name & Job Title

Thanks All.

5 Replies
Hi @martin_mcglade

Is this information within the user in Azure AD? https://portal.azure.com/. If it isn't maybe this is what is causing it. Log on > Azure > AD > Users > Select user > Profile

Let me know how you get on?

Best, Chris

Hi @Christopher Hoard,

Thanks for replying. I've had a look in the Azure Portal and have the contact info populated.

Would there be an issue is the Identity Source is from Windows Server AD?






@Christopher Hoard 

I also have this issue.   I see the info entered into Azure AD, and that information is queried by the Who Bot and responds properly.  But I am also specifically looking to see that "who knows about" function and assumed this would search the additional project, skills, expertise and interest tabs our users have filled out in Delve, but that appears to not be the case.   


Any clue would be helpful on how to make this Who-Bot work better would be great.


I am wondering the same thing.  I added phone number, job title, and department yesterday.  However only some of them shows the correct information and some show no info at all.  I would love to know how to make Who bot work better.  @bachten 



Did you ever get the answers to your question? I'm struggling to figure out where WhoBot is pulling the 'Who knows about' data from as I can't find those fields in Azure profiles and gave Delve a go but it doesn't seem to be pulling from there.