Apr 12 2022 10:34 PM
One of my users (Govt. account) is presented with herself twice with the exact same email (as a login choice) when opening Teams. It does not matter which of those users she chooses to enter Teams with, the result is the same. There appears to be some duplication there.
I've checked AD - there is only one account.
I've checked User accounts on her device - there is only one account
I've deleted and reinstalled Teams - but on starting Teams there are still two accounts listed with the same email address.
User has not created a personal account with her work email address.
I am out of ideas about how to identify and or remove this second duplicated account. I don't know where to find it.
Any ideas?
Thanks
Apr 13 2022 12:39 AM
Apr 13 2022 02:33 AM
Thanks. I will try another computer tomorrow and see if there is any difference.