Jun 06 2020 01:02 PM
Trying to track down a bizarre issue on the Android mobile Teams app.
What license type(s) does the choice of "Other" in this setting refer to? We're seeing some nonsensical OneNote Edu apps show up suddenly in the overflow app drawer of clients on Android and have no idea why or where they came from. (None of these orgs are EDU licensed). This is via M365 Admin Center-->Settings-->Org settings-->Microsoft Teams.
I wouldn't be so bothered by it if it weren't for the fact that tapping on one of the OneNote Edu app icons not only doesn't bring you to anything OneNote related, but rather, it tries to start a new chat and then the whole phone locks up.
Troubleshooting has already included clearing/resetting the app's caches/databases/settings uninstall/reinstall, of the app, etc.
Bob
Jun 10 2020 03:49 PM
SolutionJun 12 2020 07:13 AM
@Christopher Hoard
Thanks.
For whatever reason, this "Other" checkbox is ticked on in all of my clients' tenants (we did not check this option ourselves). Certainly doesn't seem right nor should that be the default setting if it does in fact include "Free/Exploratory" - and I'm not sure when or how it got applied.
Jun 10 2020 03:49 PM
Solution