Mar 26 2019 12:37 PM
Hello,
I am creating a resource for my company where everybody can go to access the information about best practices to complete a given task. There needs to be text, images, and videos and it all needs to be easily navigatable and searchable. Participants need to be able to ask questions about the content and some users will need to be able to easily add and edit content.
What out of the box solutions are accessible to Teams users to best achieve this?
Thanks!
Mar 26 2019 12:51 PM
Mar 26 2019 01:36 PM
Mar 26 2019 10:11 PM
Mar 27 2019 01:53 AM
Solution@thomasbates I have created a similar thing for both technical support team and sales teams and I have found it easier to add files via sharepoint or one drive and set up a team and allow global access to allow all members access. As long as the naming convention is straight forward then I have found people tend not to have an issue. You could set up specific channels I guess with the relevant subject matter as the title and then add the relevant files and tabs. This is the one thing I love about teams.
Mar 27 2019 12:55 PM
Feb 19 2020 07:43 AM
HI @thomasbates,
I'm not so sure if this will help, it might provide you with the basics of what you need but maybe not everything.
Just give it a try!
Jan 05 2021 06:34 AM
@thomasbates hey, here is a detailed review all of the apps that help both teams and individuals create and manage knowledge bases without leaving Microsoft Teams -> https://perfectwiki.xyz/blog/best-wiki-apps-for-ms-teams-2021/ . I hope you find this post useful and it helps you select the best knowledge base management system for your team/company.