Webhooks + Teams + Notifications

[PGarfunkel]

Hi there, hoping you can help me with this:

I have a Webhook from Zendesk ticketing system to alert to a Teams channel when a high severity ticket is raised. It works perfectly. Problem is, the channel in question is a 'high traffic' one, where most users have notifications turned off. How can I make it such that posts from the Webhook (only) trigger push notifications and don't get buried in the shuffle? Thanks!

See sample screenshot.

[#2]

Hi @PGarfunkel, I don't know how you implemented the WebHook but it is possible to add a function to use the GraphAPI and Activity Feed notifications?

Send activity feed notifications to users in Microsoft Teams - Microsoft Graph | Microsoft Docs 

[#3]

@PGarfunkel Is it still working fine?

[#4]

@Nitin_3 sorry; wouldn't know; i'm no longer with that organization and haven't used this webhook setup along while