Jul 31 2020 01:50 AM
Jul 31 2020 01:50 AM
I have set up a channel within Teams, I am trying to get the email address and keep getting a message "We're still setting up your team. Please try again later" This was set up about 3 hours ago.
Jul 31 2020 11:04 AM
Hello @TonyTony According to a similar post on our answers.microsoft.com site,
If you just set up your Teams, there's a propagation delay of 24 hours. You can try it again afterwards.
If it does not work, you can contact Office365 Support directly for provisioning issue. You can go to Office.com > Need help widget on the bottom right side. They can run provisioning scripts to provision the account.
Here's the link to the item I quoted above. https://answers.microsoft.com/en-us/msteams/forum/all/error-we-are-still-setting-up-your-team/454036...
Jul 31 2020 12:58 PM - last edited on Jul 31 2020 03:48 PM by ThereseSolimenoSolution
@TonyTony Sometimes this takes forever :)
Try logging out and back in or try the web client and see if that helps! Otherwise just wait
Aug 04 2020 05:32 AM
I have the same issue. Created a channel last Saterday and no @address possible until today
Aug 27 2020 09:58 AM
I am having this issue. Teams and channels created week ago, I am still getting this error while trying to get email address of the channel. Are you still having this issue?
Oct 12 2020 07:27 AM
I am also experiencing this issue.
The channels for which I try to create an email address were all set-up weeks ago and are being used for chats etc without a problem. I can create a link to the channel, using the option "Get link to channel". Howevever, when I select "Get email address" in the same channel menu, I get the above mentioned error. This is consistent for all channels in all teams that I have (8 teams with each around 5 channels each). Logging out and back in again and restarting MS Teams doesn't help.
Has anyone received a solution yet?
Nov 04 2020 11:26 AM
I'm having the issue too. I set up the channels 5 days ago, and no email address. I checked the web app and desktop app -- the message is "we're still setting up your team. Please try again later."
Jan 07 2021 02:34 PM
I just had this recently. In my case, it was caused by renaming the channels after they were created. My initial solution was to rename the channel, delete it, then create a new channel with the correct name.
But I have a better fix now:
1. Delete the channel.
2. Restore the channel.
After doing this, the "Get email address" function seems to work perfectly.