Microsoft Tech Community Live:  Microsoft Teams Edition
November 09, 2021, 08:00 AM - 12:00 PM (PST)

We're sorry—we've run into an issue. Error code - 42b

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Occasional Contributor

Just can't log in ms teams in a couple of days. Been watching videos from youtube, but nothing works. Please help me, using Teams for my online class. Thanks

 

PS: My Microsoft Store is not opening, cant connect to access work or school in settings

9 Replies
Hello, same issue online? If not, try removing / reinstall again the desktop app. You could also remove some cached files in these locations https://docs.microsoft.com/en-us/microsoftteams/get-clients#windows and reinstall. If you're experiencing problem online as well you should reach out to your IT administrator.

Sorry, it didn't fix my Teams

 

Again then, same issue online? *edit* I see you've updated your first post. You should contact your IT staff / administrator for further assistance as you can't connect to your org.

No, it's not the same issue online. Just on the desktop app. I don't have IT staff/administrator. Just here, relying on answers Sir.

Hello again, OK. This is not a supported procedure, but try it anyway as you're out of options https://techcommunity.microsoft.com/t5/microsoft-teams/force-teams-desktop-client-update/m-p/2056566

Before you do that you can also try this https://docs.microsoft.com/en-us/microsoftteams/scripts/powershell-script-teams-reset-autostart

 

Are you teaching with Teams free?

Gonna try this later, I'm just an student Sir. I don't teach.
Sir, do you saw my message?
Reach out to your school then. Someone must be an IT administrator. Sorry, can’t assist any further with this. At least you have Teams web app working.
Okay then, thank you Sir