We couldn't add a buddy to the group

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New Contributor

A user in my client office is getting this "We couldn't add a buddy to the group" error to add another user. She does have a group within the company but it restricts adding some users particularly. I tried some basic troubleshooting like version update check, logout, and login teams.... but no luck

 

Any other tips to try? 

2 Replies
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Hello @Manikandan Gunasekaran   I did a search on past posts in the Teams community and found one that should address your issue.  Scroll down to the solution offered by @kentishh on 08-20-2019.  Let the community know if that doesn't work.  Thank you for being a member.

 

https://techcommunity.microsoft.com/t5/microsoft-teams/error-quot-we-coudn-t-add-the-buddy-quot-whil...

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tried all the options but still the same error appears for many users @ThereseSolimeno