Want to reset my organisation for MS Team Free

%3CLINGO-SUB%20id%3D%22lingo-sub-1440863%22%20slang%3D%22en-US%22%3EWant%20to%20reset%20my%20organisation%20for%20MS%20Team%20Free%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1440863%22%20slang%3D%22en-US%22%3EI%20am%20an%20admin%20of%20academic%20organization%20under%20the%20domain%20chula.md%3CBR%20%2F%3E%3CBR%20%2F%3EI%20would%20like%20to%20enroll%20my%20domain%20for%20free%20use%20of%20Team.%20However%20the%20error%20appear%20stating%20that%20my%20account%20is%20not%20listed%20in%20the%20directory.%20I%20have%20contact%20all%20other%20admins%2C%20past%20and%20presence%2C%20and%20no%20one%20recall%20applying%20for%20MS%20products%20with%20this%20domain.%3CBR%20%2F%3E%3CBR%20%2F%3EAre%20there%20any%20way%20to%20contact%20the%20%22admin%22%20or%20simply%20reset%20the%20use%20of%20this%20domain%20if%20I%20can%20prove%20my%20admin%20right%3F%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1440863%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1441465%22%20slang%3D%22en-US%22%3ERe%3A%20Want%20to%20reset%20my%20organisation%20for%20MS%20Team%20Free%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1441465%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F689144%22%20target%3D%22_blank%22%3E%40APckd%3C%2FA%3E%26nbsp%3BHello%2C%20it%20sounds%20as%20if%20this%20could%20be%20the%20solution%20you're%20looking%20for.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E%3CSPAN%3E%22When%20a%20self-service%20user%20signs%20up%20for%20a%20cloud%20service%20that%20uses%20Azure%20AD%2C%20they%20are%20added%20to%20an%20unmanaged%20Azure%20AD%20directory%20based%20on%20their%20email%20domain.%22%3C%2FSPAN%3E%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3E-ERR%3AREF-NOT-FOUND-%3CA%20href%3D%22https%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fazure%2Factive-directory%2Fusers-groups-roles%2Fdomains-admin-takeover%22%20target%3D%22_blank%22%20rel%3D%22noopener%20noreferrer%22%3Ehttps%3A%2F%2Fdocs.microsoft.com%2Fen-us%2Fazure%2Factive-directory%2Fusers-groups-roles%2Fdomains-admin-takeover%3C%2FA%3E%3C%2FP%3E%3C%2FLINGO-BODY%3E
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I am an admin of academic organization under the domain chula.md

I would like to enroll my domain for free use of Team. However the error appear stating that my account is not listed in the directory. I have contact all other admins, past and presence, and no one recall applying for MS products with this domain.

Are there any way to contact the "admin" or simply reset the use of this domain if I can prove my admin right?
1 Reply
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@APckd Hello, it sounds as if this could be the solution you're looking for.

 

"When a self-service user signs up for a cloud service that uses Azure AD, they are added to an unmanaged Azure AD directory based on their email domain."

 

https://docs.microsoft.com/en-us/azure/active-directory/users-groups-roles/domains-admin-takeover