Forum Discussion
Voicemail transcription in Microsoft Teams
I just tried it, and no joy.
The -identity argument refers to a policy set, such as Tag:Default, or Tag:TranscriptionDisabled. (See attached screen capture). According to the Docs, if the -identity argument is missing, the setting is applied to the Global policy.
Set-CsOnlineVoicemailPolicy -Identity "Tag:Default" -EnableTranscription $false - does that set it to false?
Are you trying to do this for the whole org? Or simply a single user?
Best, Chris
- Troy LambertMay 05, 2020Copper Contributor
Right now, for a single user or group of users, to test it out before production.
Otherwise, my other option is to disable voicemail tenant-wide. Which wouldn't be too bad, as this is not our primary phone system.
- May 05, 2020Ok! No problem
Solution is one of these
1.) Create a new csonlinevoicemailpolicy, grant that csonlinevoicemail policy to a user and see if that works
2.) Either add that new policy to the rest of the org, or change the existing policy on them, or apply Set-CsOnlineVoicemailPolicy -EnableTranscription $false as discussed earlier
If it doesn't work I would agree with you - disable the voicemail service in itself
Best, Chris- Troy LambertMay 05, 2020Copper Contributor
Thanks, Chris.
I am not sure these will help. Reasoning through this, all of these commands are against "CsOnlineVoicemailPolicy". I can see the policies on the tenant, and modify them, but cannot apply them to users as we do not have licenses. The functionality is there in case we do so later.
Which leaves me to conclude that Teams has it's own voicemail system, either at the tenant-level or within the app itself.
I will wait until this Thursday's AMA to revisit this. But thanks again.