SOLVED

Voice Mail prompt and language

Copper Contributor

Hi ,I am having a voice mail language issue ;some of my users are getting teams voice mail and prompt in Arabic and some of them are in English.  I have changed organization language setting to English.  Can see voice mail settings for individual users are also in English. So am not sure what to check else. 

Any clue.

 

2 Replies
best response confirmed by ThereseSolimeno (Microsoft)
Solution

Hey @MS_SHah ,

 

If you have verified the language settings for the user, try toggling the voicemail language via Teams client. First switch it to a different language like Spanish etc. then switch it back to English. 

@harveer singh  Thanks for the tip.  Its already sorted by changing the  language in organization wide settings in O365 from Arabic to English. Though it took 24 hours to reflect for all users. 

1 best response

Accepted Solutions
best response confirmed by ThereseSolimeno (Microsoft)
Solution

Hey @MS_SHah ,

 

If you have verified the language settings for the user, try toggling the voicemail language via Teams client. First switch it to a different language like Spanish etc. then switch it back to English. 

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