@adam deltinger No offense meant here Adam, but I think you are missing the point. It is very easy to miss a notification if you are away from your phone or computer and then later realize that someone messaged you because you were either in the Chat windows or the Teams window. There is also a major inefficiency factor at play when you have to keep clicking all day long between two different windows vs just being able to one click the direct conversation, whether it is a one-on-one or teams chat or even just simply see in the native/default Teams view that you missed a conversation. I know you can click on Activity but that is the point...yet another window you have to click into to see what you missed.
The following solutions all come with this direct and simplified view because they know that it is the most expedient route to get things done:
- Slack
- Zoho Cliq
- RingCentral
- Pumble
- Google Chat
- Chanty
- flock
- Rocket Chat
- Heck - even Discord does this!
Why would so many companies make their app have a default view like this if it wasn't needed or important?! Most people are using Teams on a daily basis for exchanging information, questions, files, etc. When you have to keep selecting between the Chat or Teams view and then specifically selecting the conversation/person vs just clicking on the left side ONE time to get directly into the conversation thread, it becomes both a time and productivity stealer that can add up to hours per week or month.
The question to Microsoft is this: Why not give us a simplified view that makes it easy to be productive? I mean if all of the solutions mentioned above provide this simplified view by default, they could be on to something (sarcasm implied). We have recently switched from using Zoho Cliq to Teams because of the tight integration between Outlook, To-Do/Planner and a few other platforms we use. My entire team is mourning the loss of the one click and let's get busy view. It may not seem like a big deal but when Teams is your team's primary means of communication and collaboration all day long, it can be cumbersome at best but more importantly, costly in lost time/revenue that could otherwise be spent building your product and solution offerings to your clients.
