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Video Freezing

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New Contributor

When on a video call I am experiencing constant freezing of the image and I then get this

 

"Video stopped working Try unplugging and plugging in your webcam or switch to another device."

 

Is this a known problem?

 

3 Replies
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Also have this problem, tried reinstalling Teams and Camera driver, no luck.
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@pharvey try disabling, this seems to have solved my problem

 

clipboard_image_0.png

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@mctottie I'll guess it's related to your webcam, are there any driver or bios updates that are related to it? For the record I use the camera on my Surface Pro or a Logitech c930 without any similar issues.

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