Aug 27 2020 12:31 AM - edited Aug 27 2020 12:40 AM
I need to access some videos that were shared under the “files” tab in a certain Team but when I try to access one of the videos (400MB, .mov) it would load for a while then a banner saying “preview unavailable” would pop up. When I try another smaller video file (40MB, .mp4) it plays just fine.
Is there a file size restriction or formatting restriction? Or something else entirely?
Aug 27 2020 01:50 PM