Video call icon missing

Occasional Contributor

I am sure i did something wrong but the video call icon has disappeared from my Teams windows (version 1.3.0 0.15561).  How do i re-enable that in the admin center?  Thanks

 

Screen Shot 2020-07-23 at 11.50.10 AM.png

8 Replies

@Fishy2095 

 

Hi, do you not see it at the top of the chat windows in Teams as below?

 

Screenshot 2020-07-23 at 19.43.31.png

@PeterRisingno, nothing that looks like a camera/phone icon anywhere to be seen.  Figured I had disabled it in admin center but I don't see where

@Fishy2095 

 

Only setting for IP video in TAC is in meeting policies as below;

 

Screenshot 2020-07-24 at 08.25.31.png

 

Do you have this enabled for your policy?

@PeterRising  that is enabled, my users are part of the global policy but nothing

 

Fishy2095_0-1595595706093.png

 

If you've gone up to v1.3.00.18164, it's moved up to the top right corner. That's going to catch everyone out!

@trvincentI do have the meet icon in a channel (in the top right, which did catch me out initially) but nothing on a one-on-one space

@Fishy2095 

 

That's odd that you don't have it in one on one chat.  May be worth opening a support ticket with MS.

@PeterRising I am also having this issue. Please how did it get resolved?