Video call icon missing

Occasional Contributor

I am sure i did something wrong but the video call icon has disappeared from my Teams windows (version 1.3.0 0.15561).  How do i re-enable that in the admin center?  Thanks


Screen Shot 2020-07-23 at 11.50.10 AM.png

8 Replies



Hi, do you not see it at the top of the chat windows in Teams as below?


Screenshot 2020-07-23 at 19.43.31.png

@PeterRisingno, nothing that looks like a camera/phone icon anywhere to be seen.  Figured I had disabled it in admin center but I don't see where



Only setting for IP video in TAC is in meeting policies as below;


Screenshot 2020-07-24 at 08.25.31.png


Do you have this enabled for your policy?

@PeterRising  that is enabled, my users are part of the global policy but nothing




If you've gone up to v1.3.00.18164, it's moved up to the top right corner. That's going to catch everyone out!

@trvincentI do have the meet icon in a channel (in the top right, which did catch me out initially) but nothing on a one-on-one space



That's odd that you don't have it in one on one chat.  May be worth opening a support ticket with MS.

@PeterRising I am also having this issue. Please how did it get resolved?