Video and audio are out of sync

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New Contributor

I bought a USB camera and a USB speaker. But they are out of sync in Teams. Can Teams sync the camera and speaker? For example, maybe some Teams setting can make camera and speaker sync.

2 Replies
There’s no settings for syncing and it shouldn’t be necessary.

Check any drivers for the devices, any lag on the network etc..what devices did you buy?

Adam

@adam deltinger 

Hi Adam:

 

        Thanks your reply. The USB video and speaker are not popular brand. I see from the usage manual, they can pass UVC and UAC, but I do not see they announce these devices can pass Teams certification. 

I think that is main reason to sync failed problem. 

 

Anyway, I can say if these USB devices can pass Teams certification, shouldn't they have this sync failed problem? 

 

Barry.