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Very slow and lagging UI in TEAMS

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Occasional Visitor

Hi everyone, our company is going to use TEAMs as Tool and we used Slack before. TEAMs Desktop App on Mac ist Slow and feels lagging all the time. Is there hope that this will be better sometimes?

If you switch between Team Channels f.e you have to WAIT a Second and sometimes more...

 

65 Replies
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Well Microsoft Teams is still in preview. The full release shall be available very soon now and will bring a bunch of better performance and settings. 

 

Stay tuned!

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Would you happen to know if TEAMS will be enabled by default after the preview is over?

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I don't think so even if the Admins can do that by just desactiving SfB... 

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I'm also dealing with this very annoying issue, on both my laptop and desktop. Let me know if you find a cause or workaround.
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Problematic for me as well. I get hardlocks every once in a while, that I'm 90% sure is related to the Teams app. 

 

Windows App needs much improvement before GA.

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Agree - Windows application is too laggy as it is now.
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Again, I don't have such lags. Are you talking about lags occuring when using the app or sending message? 

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The lag occurs whenever I load a new chat, channel, or tab. Otherwise the app is silky smooth. Typing is fine, sending is fine, opening the settings menu or picking out emotes - all fine. But anytime it loads text it takes forever. This is on two dramatically different machines (brand new laptop & couple years old desktop).

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Any update to the performance of the application would be greatly appreciated.  Very slow in it's current state.

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That is the same lag I experience. I compare to switching between Outlook folders which is instant. If I click a channel, it takes some not a lot longer, but enough to make it irritating (maybe 1-2 seconds) and it doesn't matter if it's just text and/or graphical content. The channels are not huge either (2-3 pages of dicussions). If I switch between Activity/Chat, the delay is a bit longer.

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On more than 60 computers, only one has such issue. Temp solution is to use the web version.

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Use the web version of Teams until it's resolved.
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Can someone link me to the web version? I can't find it through google or the MS site.

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Any news on the performance issues? We experience this in the desktop clients for Windows and Mac. Switching from tab to tab (e.g. acitvitiy to teams) or even between channels in the same team takes anything from 1-2 seconds for loading the respective conversation.

 

If you are working on multiple teams, this is very annoying and does not fare well in a direct comparison to Slack, which we are still using in parallel until Teams can be used with external users (e.g. clients), too.

 

We like Teams and want to push it, but UX like this makes it a hard sell.

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Same issue here - affects everyone on our team.
Affects everyone on Windows 7 Enterprise and Windows 10

Switching conversation topics, clicking reply button, etc.. pretty much every major action takes 1-2 seconds to complete once you click the button
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We have the same issues, and we're heavy Teams users.  We dumped HipChat once Teams added codeblock support.  But the slow load times and UI issues make it sometimes painful to use. Tried tweaking some settings, but no change in performance. Most of the time, it takes 3-5 minutes to get to a login prompt, but then occasionally it comes up quickly. Frustrating...

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I was wondering if it is just our bandwidth that cannot handle it. The desktop client is sometimes veeerryy slow We're using the Education version and apps like Assignments sometimes take ages to load. I have not tested the speed of the browser based client. Do you find that it responds faster?
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You may find this Bandwidth Calculator for Microsoft Teams helpful, https://www.successwithteams.com/BandwidthCalculator

 

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While bandwidth might have a part to play normally, I don't think it has anything to do with this slowness. We have users in our corporate office, on an underutilized internet connection. We also have many work-at-home users with beefy internet connections (20-100Mb down/5-20Mb up) that experience 5-20 minute load times for Teams. This is just to get to a login prompt or the initial screen showing previous meetings.
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Agreed. Bandwidth is not the problem, it's the "perceived performance".

 

As a user, whenever I click on a link or a button or switch channel - I expect instant visual feedback that the app has accepted my command and is actively working on it. And I want the ability to change my mind (e.g. instantly click to another channel) without waiting for prior command to complete. 

 

MS Teams has a significant half-second to a couple of seconds "hickup" from the time a button or link is clicked or a keyboard shortcut is pressed until anything actually starts happening on a screen. This is something where MS Teams fails miserably compared to Slack, Discord, Trello, even Hipchat. 

 

MS Team's poor user experience pretty much negated all the great stuff (snippets, screen sharing, integration with company's MS infrastructure and apps ) and forced our company to switch to a competing product.

 

 

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I am not experiencing those type of delays in Teams. Everything I click on is snappy with sub-second responses.

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This is happening for me too.  The performance seems terrible!

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Dean,

I'm experiencing substantial lag on the desktop client. Typically when I'm switching to anything on the left nav (Activity, Chat, Teams, etc.) there is 3-10 second delay. It's fairly frustrating and have multiple users in the company experiencing the same thing.
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Same thing here - it's terrible... I'm on Windows 10

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I wonder what kind of role security software plays in this. Obviously authentication is a key aspect of Teams and I wonder if firewalls, proxy servers, anti-virus software and the like can have an effect on the performance of Teams. I recently experienced on my side that opening a file from Teams would take frustratingly long. Opening the same file from my file system, that has synced with SharePoint, would be quick. It did not relate to bandwidth. I am suspecting some filtering software that we installed recently. So, there can possibly be settings on the local network that are the culprit and then we blame Microsoft! I'm not sure how one can go about to test that apart from trial and error. It would be nice to have a full trail of each step in the procedure with a time stamp to see where the delay is.

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I've suspected this as well, so I've tried accessing with a laptop only running Windows Defender.  I've also tried to set exclusions for the Teams executable, and see no difference in performance.

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Hallo, any solution on this?

 

My experience with TEAMS in last few weeks is horrible and exactly like described.

No other app in Windows performs so slow & lagging, problem is only with TEAMS. Bandwith is not a problem. Teams eats just 53 MB RAM. Last updates did not solved it.

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There are 7 of us on my team, it works great for half of us, the other half it makes us want to throw our laptops out of the window.  I absolutely loathe having to use teams now.  It's soooo slow and bloated. I've tried everything short of re-imaging my computer to fix this.  Nothing works. 

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I can save you the hassle. I did re-image my computer and it didn't improve things. A clean install on an i7, 32GB RAM and an SSD is still as slow as it was before the re-imaging.
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The annoyance level of working with teams is getting to a point where you don't want to use it any longer. I am talking about lags of 30 seconds or more. The biggest issue is 'not responding' when I just want the cursor in the chat box.  And sending may be slow as well. I typed a message and pressed return. Then the message does not appear for about 30 seconds, then the screen goes black for a few seconds and then the message is visible for you to see. Then I want to type the next message but I cannot place the cursor in the chat box, no response . Then a minute or so later teams crashes, and you get this message 'there was a glitch, we are recovering'. The crashes occur every now and then the lag when trying to type something is there constantly. 

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Confirmed this is still a problem. Teams will just sit there for me for a couple seconds before posting/minimizing/etc., and it takes forever to start. 

 

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Can confirm - MS Teams performance is pretty slow in general.

When I click "Close" (X) in the top-right, it takes 2-3 seconds before it minimizes to the tray.

 

(Brand new Windows 7 image, core i5 with 8GB ram)

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Ha! I'm glad I'm not the only one who noticed the Close button's lag. They seem to have fixed it just recently, although I didn't see it mentioned in the release notes.
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Also confirmed. The "Close Lag" issue seems to have been resolved. However, now there is a typing lag (issue also appeared in Skype for Business at the same time). Maddening.

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Every click takes 1-2 seconds to switch and display content.

 

Using AzureAd-joined Surface Pro/Studio with updated Windows 10, Windows defender as endpoint security, O365 user accounts. Cannot me more Microsoft vanilla setup...

 

Very surprised some have snappy UI Experience with this product :(

 

 

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We have found that creating a new subchannel monthly for our team meetings helps with the load time of the app.  With the latest updates, we have been fairly happy with the performance of the application.

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Have used teams with a college, we are only two people fully active. 
The desktop app is so slow and laggy so we are now deciding to go back to Slack. 
It's sad that this wasn't fixed. 

Today I searched in Teams and needed to reinstall the whole desktop app because it hanged when try to scroll down in the chat window. I couldn't get any further. 

When switching between teams icon and chat icon it lags and freezes the app for 2-5 seconds. Sometimes more. 

When calling someone or someone is calling me even the ringtone lag and make a swaying sound. 
The quality when talking to ppls is nice. 

The search function shall we not mention. It's even slower then Altavaisa was back in 90th... 

And this problem is not just on my computer at home, have the same on the installation on my laptop. The same goes for my friend. We have been on different networks. At home with, at the job, at other companies, so it's not the internet that makes this happen, it's the app. No problem what so ever with slack. The performance in stable all over the boards, channels, groups etc... 

It's sad because overall in features Teams is nice... 

:\ 


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Definitely can attest the Teams client is much slower than previously across Win10 and MacOS. It seems that multiple teams, chats slow it down

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We are only two active persons in one team :) we do have a Build channel with Hooks from VSTS that spam that channel with build logs.. but still. :) most of the stuff is slow. The Skype calls ring signal lags, Some time writing in the chatbox make it all laggy. The % increasing in CPU usage and so on. It's really bad programmed regarding the web version.
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It's become unbearably slow for us over the past few weeks. We frequently screen share on calls, and it can take 30 seconds or so to start a screen sharing session because the UI just doesn't want to handle any user input while you're on a call.

 

I have Teams open on 2 laptops side by side now, because the amount of time it saves me waiting to change conversations actually means that having a cheap second laptop pays for itself quite quickly.

 

Come on Microsoft, surely you must be seeing these issues too?

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Our whole dev team uses Teams pretty heavily for chat, calling, and screen share. We have all kinds of hardware and we are mostly Windows users but a handful have Macs as well. Pretty standard stuff.

 

It makes a lot of sense for us to use Teams to collaborate because we already have Office 365 so why not? But man.....this has been rough. The performance is unbearable. Sometimes we can screenshare, sometimes not. Switching tabs in the client or even just trying to chat someone can result in a 10-20 second delay. 

 

Aside from software in the alpha stage, I have legitimately never used software that performs this poorly on a consistent basis. Even though it would be a huge hassle we might have to look at switching to something else.

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What's the possibility that this new version sorts some of the performance issues?  I guess we can always hope.


https://www.petri.com/microsoft-begins-testing-teams-pwa

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Hi Yoav, 

it's not preview nor alpha or beta. It's in production status but nothing changed on speed side.
Sometimes I've to wait 5-10 secs for a simple channel change...unacceptable. 
Just look at this>
https://microsoftteams.uservoice.com/forums/555103-public/suggestions/17219609-teams-uses-600mb-and-...
Slack uses electron as well / it consume a lot of memory too but it's fast.

 

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Yeah, at this point it is pretty much unusable.   AOL Instant messenger did most of what this app does 18 years ago, on 400 Mhz PCs and was far snappier.  Same with Windows Live Messenger.

 

The product needs performance to be a much bigger consideration.  I suspect there is something at a fairly fundamental level that is affecting performance for it to be this bad.  How did this ever get into production it it's present state?

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Coincidentally, I ranted about this a few days ago on another thread.

 

https://techcommunity.microsoft.com/t5/Microsoft-Teams/Is-there-an-install-switch-for-Teams-to-disab...

 

One main reason for our users - Teams desktop app is ridiculously slow to start. On logon this gets really irritating coupled with the fact that it doesn't start silently like other systray apps. It always starts with a huge splashscreen with all pomp and show, which goes on and on and on and then even doesn't respect the last used window size! Our users always 'quit' the app after they are done, and manually open it when required. And more often than not, rely on the web-app or mobile-app. Desktop app is a disaster, it takes forever to switch tenancies. Real-time collaboration with desktop app is an oxymoron.

 

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I still surprised why there is no official comment about these performance issues on Windows, or have I missed it?
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Pinging a few of the Teams team here: @Delanda Coleman@Sharvari Nerurkar@Dan Stevenson@Krishnan Raghupathi@Michael Holste@Mark Rubinstein.

 

Hope someone stops by!

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Buried deep in this thread somewhere is an MS support's recommendation to reinstall Windows, then edit your registry.


@Ivan Unger wrote:
I still surprised why there is no official comment about these performance issues on Windows, or have I missed it?

 

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