SOLVED

Using Teams to Replace Skype

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Contributor

Hi There, 

 

I am having trouble figuring out how to use Teams as my only client and shut down Skype. I know that if I do not have Skype running I will get the notifications in Teams. But I only want 1 client. 

 

So my first big question is how do I send a message to a Skype user from Teams?

 

Thanks

50 Replies
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Hi:

 

I am piloting Microsoft 365 and need to get voice figured out. I just attended the local Technical Summit at which I was informed that voice is already in teams as long as you have a Microsoft dialing plan. It looks like this is maybe true IF you are a enterprise user; I am not. I would rather go directly to Teams but there seems to be little if any step by step documentation on this so given that you have some services/solutions in this area maybe you could provide some insights.

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Chris,

Sorry, I am super embarrassed I didn't see your response!

 

Your question leads me to believe you already suspect my answer ;) We already owned Office 2010, so financially it didn't make sense to provide E3 to tens of thousands of information workers with dedicated PCs. So, we started with E1, and only upgrade to E3 as we systematically upgrade users to Win10, which we pair with O365 ProPlus, shifting users with dedicated PCs to M365 E3.

 

As a result, for our Win7 users, the only S4B client available is.... S4B Basic. Let me tell you, this Basic client has some serious limitations - no support for calendar delegation!

 

Josh

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Thanks for the clarification, but you are assuming that a 'Team' of people is only a subset of an organization.  I am a sole trader working in a very collaborative environment so my 'teams' always consist of people across organizations.  Statements like MS Teams is for 'within the team' and skype is for 'beyond the team' shows you have a blinkered view of how people work.

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@TedTame Hi

 

This message is directed at this thread in general - apologies in advance if I'm posting in the wrong place but I'm at my wits' end.

 

I'm an individual S4B user trying to make video calls + screenshare with another, bigger organisation that I'm subcontracting for. I can't call them, but they can call me. I also keep getting pushed onto Microsoft Teams, which I *can* call them on, but *can't* use to screenshare with. When I open up S4B I get a very limited interface and it seems like a I can't do much at all. I also get a tiny message down the bottom right saying "S4B and Exchange aren't making a connection right now". Other piece of information is that I am on GSuite using 3rd party mail app (not Outlook), which might or might not come into play.

 

Before last week I had no idea Skype for Business was a separate entity to Skype so this shows how new I am to this. I feel like I've gone down a rabbit hole trying to fix the issue.

 

I have an Office 365 Business Essentials license - as far as I understand (it's super hard to tell from their pricing plan structure) this gives me access to S4B.

 

Microsoft? Microhard more like.

 

Any help from people who know more than I do would be appreciated!

 

John

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@John_Baker wrote:

@TedTame Hi

 

This message is directed at this thread in general - apologies in advance if I'm posting in the wrong place but I'm at my wits' end.

 

I'm an individual S4B user trying to make video calls + screenshare with another, bigger organisation that I'm subcontracting for. I can't call them, but they can call me. I also keep getting pushed onto Microsoft Teams, which I *can* call them on, but *can't* use to screenshare with. When I open up S4B I get a very limited interface and it seems like a I can't do much at all. I also get a tiny message down the bottom right saying "S4B and Exchange aren't making a connection right now". Other piece of information is that I am on GSuite using 3rd party mail app (not Outlook), which might or might not come into play.

 

Before last week I had no idea Skype for Business was a separate entity to Skype so this shows how new I am to this. I feel like I've gone down a rabbit hole trying to fix the issue.

 

I have an Office 365 Business Essentials license - as far as I understand (it's super hard to tell from their pricing plan structure) this gives me access to S4B.

 

Microsoft? Microhard more like.

 

Any help from people who know more than I do would be appreciated!

 

John


@John_Baker 

 

Hi John,

 

Support engineer from SFB and Teams team.

 

I think you are facing more than one issue when you are using Skype for business. Here are some information that might be useful for you:

 

1.Skype for Business users can chat one-on-one with Teams users.

2. Skype for Business users can make one-on-one voice and video calls to Teams users, and vice versa.

 

Some features aren’t available for the interop chat and interop calling experience between Teams and Skype for Business:

  • Markdown, rich text, and the full emoticon set aren’t supported either from Teams or Skype for Business. Other native features of the compose box in Teams chats aren’t supported.
  • Screen sharing (desktop or app sharing) between Teams and Skype for Business isn’t supported.
  • Group chats (multiple-party conversations) in Teams can only include participants who are using Teams.
  • Multiple-party IM conversations (group chats) in Skype for Business can only include participants who are using Skype for Business.
  • Escalating an ongoing peer-to-peer voice or video call to a multiple-party call involving both Teams and Skype for Business users isn’t supported.
  • File transfer for two-party chats, or file attachment in group chats, from Teams to Skype for Business—and vice versa—aren’t supported.
  • There is no interoperability with Skype for Business Persistent Chat.

For all these limitations (except for Persistent Chat), one possible workaround is for one user to start a meeting and invite the other user to join it. This workaround is the basis for interop escalation.

 

See detailed info here.

https://docs.microsoft.com/en-us/microsoftteams/teams-and-skypeforbusiness-coexistence-and-interoper...

 

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Follow my last post, if you face anything that we say support, it means that something is not properly configured or network issue. We need to do further investigation.
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I'm tagging on this thread as I see many people have answered. Still not quite sure of the way forward.  I just finished rolling out Skype For Business to my organization in late 2018.  We have roughly 1500 users on board. My company has 77000 O365 licenses and we use S4B hosted.  I've been hearing from my account rep that Teams is the new product and my manager has installed it.  In testing, I see it has a chat functionality like Skype as well as collaboration.  What I cannot figure out are:

1. If I create a "teams" meeting in Outlook, will staff who don't have Teams installed be able to join?

2. Can I stop using S4B for IM and start using Teams? Will my users who don't have Teams yet be able to send/receive my chats? 

3. Will I see their chats?

4. We are very mobile. Will I need both S4B and Teams running on my phone to get messages and attend meetings?

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@PerfectReign 

 

1. You can join a Teams meeting using the Teams app or Chrome/Edge Browsers. 

2. Teams supports interop to Skype for business Online, it has limitations as described (badly) here, however if your SfB is 'hosted' it will depend whether that is hybrid-connected to Skype for business Online. Simple answer for now would be that you'll have a different address for online.

3. As 2.

4. Probably until you can migrate to Teams.

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That helps clear things up. So, the teams and S4B user databases are separate?

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@PerfectReign @Steven Collier 

Skype for Business Online is retiring

How does this affect everything as there still in my eyes is no clear way to replace skype for business yet it is end of life!

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@Nico Martens "It'S nOt A RePlACeMenT" lol.  Thanks for the graphic.