Username appearing in login screen. Can't remove it! Tried everything, including Regedit..

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Occasional Visitor

Hey,

Can anybody help me?

I've got a username that I just can't remove from the Microsoft Teams login screen.

They used my computer once, and I don't have their password, so can't login.

They're the top account in the picture below.

They're:

  • Not listed in control panel > Manage your credentials.

  • Not listed in  Settings > Accounts > Email & accounts (or school/business accounts there)

  • Not listed in: Computer\HKEY_CURRENT_USER\Software\Microsoft\IdentityCRL\UserExtendedProperties\user@emailaddress.com

I have

  • deleted and reinstalled Teams

  • Cleared the Teams cache.

Is there anything more I can do?!Thanks so much for any suggestions!!

 

I've found this in the logs:

 

Thu Sep 30 2021 10:37:07 GMT+0200 (Mitteleuropäische Sommerzeit) <9328> -- info -- Created a request with the following properties: {"LoginHint":"EMAIL@IWANTTOREM.OVE","msafed":"1","correlationId":"{58000211-D14F-4246-9B8F-86CB2A445CD6}","resource":"https://api.spaces.skype.com","claims":"{\"access_token\":{\"xms_cc\":{\"values\":[\"CP1\"]}}}"}

 

Thu Sep 30 2021 10:37:06 GMT+0200 (Mitteleuropäische Sommerzeit) <9328> -- info -- [AccountSelect - Enumeration]Account selected: {"upn":"EMAIL@IWANTTOREM.OVE","accountType":2,"webAccountId":"kx40D_PwTXT0m1HVgk_vTDltP6zeqDg7sMxJ0QNDHKM"}

Thu Sep 30 2021 10:37:06 GMT+0200 (Mitteleuropäische Sommerzeit) <9328> -- info -- [AccountSelect - Enumeration]UPN selection complete. Submitting selection: {"upn":"EMAIL@IWANTTOREM.OVE","accountType":2,"webAccountId":"kx40D_PwTXT0m1HVgk_vTDltP6zeqDg7sMxJ0QNDHKM"}

 

 

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