Jul 06 2021 08:44 AM
When in a call or meeting, one of our users is unable to see anybody's video from their camera. It just shows a black screen. People in the call / meeting are able to see this user's video, as well as everybody else's.
I've tried reinstalling teams on the device (A laptop) with no joy, I've also tried looking for driver updates but device manager says they're up to date.
This issue started occuring about 2 weeks ago, it had always worked as normal before and I'm not aware of anything that could have triggered this.
Any ideas on how to fix this?
Jul 06 2021 11:59 AM
Jul 07 2021 04:23 PM
Solution@Rbarb5 Is this recent post relevant to your issue? SOLVED: Cannot see multiple participants video - Microsoft Tech Community
Jul 21 2021 08:20 AM
Jul 21 2021 08:21 AM
Jul 07 2021 04:23 PM
Solution@Rbarb5 Is this recent post relevant to your issue? SOLVED: Cannot see multiple participants video - Microsoft Tech Community