User's Domain changed, broken all MS Teams chat file Links.

Copper Contributor

Does Microsoft already have solution on this? 

After a user's domain was change to every file that was uploaded in Teams Chat cannot be access by those users.

1 Reply

@ljlaureta Not that I've heard of, I assume they changed the users UPN somehow, which causes the URL to their OneDrive to change, hence breaking links.


How UPN changes affect OneDrive - SharePoint in Microsoft 365 | Microsoft Learn


The answer is to not change UPNs, too much impact. Doesn't stop the display name and email addresses being changed.