User ends up in the same meeting regardless of join link

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New Contributor

Hello, 

Today I got the most curious call, an end user told me that regardless of what link he was using he ended up in the same meeting (One that had aleady taken place).

 

My first thought was that he by mistake had klicked the old link, so we verifyed the differenses (looking at the actual links). But no, different links, so I did a standard "reset teams profile" and it solved the issue.. But I can not stop wondering what the root cause whould be..

 

Anyone got a good idea on what actualy happened ?

2 Replies
Hi, I do believe you've answered your own question here, assuming it only happened with the desktop app. In other words, some odd cache behavior seems most likely as the "reset" got it sorted.
Yeah, my guess is clicking a link opened the meeting, but it wasn't accepting the parameters to join another so it was using the last connected meeting till it got reset.