User Directory - find user with email alias

%3CLINGO-SUB%20id%3D%22lingo-sub-1474278%22%20slang%3D%22en-US%22%3EUser%20Directory%20-%20find%20user%20with%20email%20alias%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1474278%22%20slang%3D%22en-US%22%3E%3CP%3EI%20operate%20multiple%20domains%20and%20users%20have%20multiple%20email%20addresses%2C%20such%20as%20%3CA%20href%3D%22mailto%3Auser1%40domain1.xx%22%20target%3D%22_blank%22%20rel%3D%22noopener%20nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Euser1%40domain1.xx%3C%2FA%3E%26nbsp%3Band%20%3CA%20href%3D%22mailto%3Auser1%40domain2.xx%22%20target%3D%22_blank%22%20rel%3D%22noopener%20nofollow%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%20noopener%20noreferrer%22%3Euser1%40domain2.xx%3C%2FA%3E.%20One%20of%20the%20email%20addresses%20is%20the%20users%20primary%20address%20and%20login%2C%20the%20other%20one%20is%20an%20email%20alias.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ESearching%20for%20users%20only%20the%20primary%20email%20address%20shows%20in%20the%20directory%20and%20allows%20to%20contact%20a%20user.%20We%20would%20also%20want%20the%20user%20to%20be%20found%20and%20reachable%20on%20the%20address%20used%20as%20email%20alias.%20I%20tried%20addiding%20the%20sip%20address%20in%20exchange%20but%20the%20user%20still%20didn't%20show%20secondary%20when%20searching%20the%20secondary%20email%20address%20from%20external.%26nbsp%3B%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EAny%20help%3F%20where%20%2F%20how%20do%20you%20control%20the%20teams%20user%20directory%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-1474278%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EAdministrator%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3Emessaging%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1474389%22%20slang%3D%22en-US%22%3ERe%3A%20User%20Directory%20-%20find%20user%20with%20email%20alias%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1474389%22%20slang%3D%22en-US%22%3E%3CP%3ETeams%20only%20cares%20about%20the%20primary%20smtp%20address%2C%20if%20you%20want%20to%20use%20secondary%20ones%20best%20%22resolve%22%20it%20against%20Outlook%20first.%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-SUB%20id%3D%22lingo-sub-1474403%22%20slang%3D%22en-US%22%3ERe%3A%20User%20Directory%20-%20find%20user%20with%20email%20alias%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-1474403%22%20slang%3D%22en-US%22%3E%3CP%3E%3CA%20href%3D%22https%3A%2F%2Ftechcommunity.microsoft.com%2Ft5%2Fuser%2Fviewprofilepage%2Fuser-id%2F58%22%20target%3D%22_blank%22%3E%40Vasil%20Michev%3C%2FA%3E%26nbsp%3B%20thank%20you!%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3Ethat%20doesn't%20really%20work%20for%20external%20users%20trying%20to%20look%20for%20a%20contact%20to%20talk%20to%20on%20teams%3B%20they%20may%20be%20using%20Skype%2C%20Skype%20for%20Business%20or%20Teams%20and%20would%20expect%20to%20find%20the%20user%20with%20the%20external%20search%20through%20the%20search%20bar.%20**bleep**.%3C%2FP%3E%3C%2FLINGO-BODY%3E
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New Contributor

I operate multiple domains and users have multiple email addresses, such as user1@domain1.xx and user1@domain2.xx. One of the email addresses is the users primary address and login, the other one is an email alias.

 

Searching for users only the primary email address shows in the directory and allows to contact a user. We would also want the user to be found and reachable on the address used as email alias. I tried addiding the sip address in exchange but the user still didn't show secondary when searching the secondary email address from external. 

 

Any help? where / how do you control the teams user directory?

2 Replies
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Teams only cares about the primary smtp address, if you want to use secondary ones best "resolve" it against Outlook first.

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@Vasil Michev  thank you!

 

that doesn't really work for external users trying to look for a contact to talk to on teams; they may be using Skype, Skype for Business or Teams and would expect to find the user with the external search through the search bar. **bleep**.