Aug 03 2020 08:25 AM
Hi Team!
I was doing some routine maintenance in my org's Teams Admin Center and noticed some strange behaviour in the 'Manage Teams' menu. In our org we have around 50 or so internal users so was alarmed it is showing at 130! I'm also pretty sure that we don't have that many guest users in our org either. It seems to not be distinctly counting the users overall but summing the members of each team. We have users that will be part of multiple teams. Is this the intended behaviour as it is a little misleading?
Thanks,
Joe
Aug 03 2020 09:01 AM
@johubbthis will show only those users who have Teams license assigned to them so this is why we got Total Users, Internal Users, and Guests.
I am not sure why you are seeing more while you got around 50 users checking your AD accounts or exchange accounts may give you some count...
Aug 03 2020 09:12 AM
Aug 03 2020 09:36 AM
I've got the exact number from our admin center, we have 66 people with licenses that are internal users and have assigned 1 to a guest user from our tenant. 63 of the above are licensed with O365 E3, 3 with Teams Exploratory and 1 with Commercial Cloud.
We sync to on-premises AD using AAD. I count 137 internal users, this encompasses shared mailboxes, resources, mail users, domain users and AAD service accounts. The guest user count is correct. I'm surprised that this user count doesn't filter for only users with Teams licenses
Aug 03 2020 09:44 AM
SolutionAug 03 2020 02:32 PM
Thanks for jumping in and providing valuable solutions as always....
Aug 03 2020 09:44 AM
Solution