Use Microsoft Teams to notify employees of critical issues and outages

Occasional Contributor

Hi all,

 

We're looking to utilize Microsoft Teams as a method for notifying users of IT issues and outages, this would be limited to company wide critical issues which usually only happen a few times a year.

 

Could you please let me know if it's possible to create a team with the following requirements?

 

  • Create a team and add all company employees to it
  • Turn on notifications by default and prevent muting them
  • Do not allow members to create new messages or reply (we want them to use the helpdesk - info will be provided in each alert)

 

Thanks in advance.

2 Replies

@Matthew Erb Also consider using the Microsoft template for Company Communicator

 

App templates for Microsoft Teams - Teams | Microsoft Learn

 

While it's several more steps to configure this is one of the best ways to provide one-way communications to your users, they receive the messages from a Bot rather than in a Team.