Use Microsoft Teams to notify employees of critical issues and outages

[Matthew Erb]

Hi all,

We're looking to utilize Microsoft Teams as a method for notifying users of IT issues and outages, this would be limited to company wide critical issues which usually only happen a few times a year.

Could you please let me know if it's possible to create a team with the following requirements?

• Create a team and add all company employees to it
• Turn on notifications by default and prevent muting them
• Do not allow members to create new messages or reply (we want them to use the helpdesk - info will be provided in each alert)

Thanks in advance.

[#2]

Have a look at the org-wide team https://learn.microsoft.com/en-us/microsoftteams/create-an-org-wide-team

[#3]

@Matthew Erb Also consider using the Microsoft template for Company Communicator

App templates for Microsoft Teams - Teams | Microsoft Learn

While it's several more steps to configure this is one of the best ways to provide one-way communications to your users, they receive the messages from a Bot rather than in a Team.