Upgrade MS Teams free to keep teams and channels intact

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Occasional Visitor

My company needs help upgrading a MS Teams free instance to a paid instance along with office 365 and Sharepoint. The online upgrade process is telling us it cannot be upgraded.

1 Reply
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@oworth Hello, take a look at the links attached to get an idea how the process works. There's no data loss during the upgrade, all your teams, chats, files, and permissions come with you!

 

Upgrade from Teams (free)
https://support.microsoft.com/en-us/office/upgrade-from-teams-free-d6a92d9f-17cc-43f5-a8a0-d48939c30... 

 

Upgrade from Teams free to Teams
https://support.microsoft.com/en-us/office/upgrade-from-teams-free-to-teams-29475bbd-a34f-4175-9b33-... 

 

Upgrade Microsoft Teams free to subscription version
https://docs.microsoft.com/en-us/microsoftteams/upgrade-freemium

 

If you would like to purchase Microsoft 365 Business Basic or an Enterprise edition of Office 365, contact support.