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Updating Microsoft Teams Rooms manually

%3CLINGO-SUB%20id%3D%22lingo-sub-726037%22%20slang%3D%22en-US%22%3EUpdating%20Microsoft%20Teams%20Rooms%20manually%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-726037%22%20slang%3D%22en-US%22%3E%3CP%3EHello%2C%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EFor%20the%20first%20time%20I%20am%20trying%20to%20update%20our%20Microsoft%20Teams%20Rooms%20VC%20units%2C%20and%20I%20am%20using%20the%20deployment%20package%20MSI.%20We%20have%20the%20Windows%20Store%20disabled%20in%20our%20organization.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20am%20using%20the%20PowerShell%20command%20that%20was%20included%20on%20a%20Microsoft%20support%20webpage%2C%20but%20it%20doesn't%20seem%20to%20work.%26nbsp%3B%3C%2FP%3E%3CP%3EAdd-AppxPackage%20-Update%20-ForceApplicationShutdown%20-Path%20%22%24PSScriptRoot%5C*.appx%22%20-DependencyPath%20(Get-ChildItem%20%22%24PSScriptRoot%5CDependencies%5Cx64%5C*.appx%22%20%7C%20Foreach-Object%20%7B%24_.FullName%7D)%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EI%20get%20the%20following%20error%3A%3C%2FP%3E%3CP%3EAdd-AppxPackage%20%3A%20Deployment%20failed%20with%20HRESULT%3A%200x80073D19%2C%20An%20error%20occurred%20because%20a%20user%20was%20logged%20off.%3CBR%20%2F%3EWindows%20cannot%20update%20package%20Microsoft.SkypeRoomSystem_4.0.85.0_x64__8wekyb3d8bbwe%20because%20the%20previous%20version%20is%3CBR%20%2F%3Enot%20installed.%20Install%20package%20Microsoft.SkypeRoomSystem_4.0.85.0_x64__8wekyb3d8bbwe%20instead%20of%20updating%20it.%3CBR%20%2F%3ENOTE%3A%20For%20additional%20information%2C%20look%20for%20%5BActivityId%5D%2049d95327-2d18-0000-c4f3-d949182dd501%20in%20the%20Event%20Log%20or%20use%3CBR%20%2F%3Ethe%20command%20line%20Get-AppxLog%20-ActivityID%2049d95327-2d18-0000-c4f3-d949182dd501%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EBut%20if%20I%20remove%20the%20-update%20parameter%2C%20then%20it%20works%20fine.%20But%20I%20still%20see%20the%20old%20and%20new%20version%20installed%20under%20C%3A%5CProgram%20Files%5CWindowsApps%5C%20so%20I%20am%20guessing%20that%20isn't%20right.%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3ECan%20anyone%20provide%20some%20guidance%20to%20what%20might%20be%20wrong%3F%3C%2FP%3E%3CP%3E%26nbsp%3B%3C%2FP%3E%3CP%3EThank%20you!%3C%2FP%3E%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-726037%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%20Rooms%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMTR%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESkype%20Room%20Systems%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3ESRSv2%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E%3CLINGO-SUB%20id%3D%22lingo-sub-726049%22%20slang%3D%22en-US%22%3ERe%3A%20Updating%20Microsoft%20Teams%20Rooms%20manually%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-726049%22%20slang%3D%22en-US%22%3E%3CP%3Eaaaaaaand%20if%20you%20wait%20long%20enough%2C%20the%20old%20version%20disappears.%20Is%20it%20that%20simple%3F%3C%2FP%3E%3C%2FLINGO-BODY%3E
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Occasional Contributor

Hello,

 

For the first time I am trying to update our Microsoft Teams Rooms VC units, and I am using the deployment package MSI. We have the Windows Store disabled in our organization.

 

I am using the PowerShell command that was included on a Microsoft support webpage, but it doesn't seem to work. 

Add-AppxPackage -Update -ForceApplicationShutdown -Path "$PSScriptRoot\*.appx" -DependencyPath (Get-ChildItem "$PSScriptRoot\Dependencies\x64\*.appx" | Foreach-Object {$_.FullName})

 

I get the following error:

Add-AppxPackage : Deployment failed with HRESULT: 0x80073D19, An error occurred because a user was logged off.
Windows cannot update package Microsoft.SkypeRoomSystem_4.0.85.0_x64__8wekyb3d8bbwe because the previous version is
not installed. Install package Microsoft.SkypeRoomSystem_4.0.85.0_x64__8wekyb3d8bbwe instead of updating it.
NOTE: For additional information, look for [ActivityId] 49d95327-2d18-0000-c4f3-d949182dd501 in the Event Log or use
the command line Get-AppxLog -ActivityID 49d95327-2d18-0000-c4f3-d949182dd501

 

But if I remove the -update parameter, then it works fine. But I still see the old and new version installed under C:\Program Files\WindowsApps\ so I am guessing that isn't right.

 

Can anyone provide some guidance to what might be wrong?

 

Thank you!

1 Reply
Highlighted
Solution

aaaaaaand if you wait long enough, the old version disappears. Is it that simple?