Sep 25 2020 05:29 AM - edited Sep 25 2020 05:31 AM
I'm a Spanish teacher and we are using Teams for our lessons, because the town I work in is closed up.
For some reason, many students appear as Unknow Users even if they have introduced their names. Others aren't let to introduce their names.
It is important for us to know the names of our guests. Lately some students get into classroms the don't belong in. We should be able to send them away, but they are Unknow Users.
This issue should be corrected, or we will have to move to another platform.
Thanks for listening.
Sep 25 2020 10:24 AM
SolutionThis is a longstanding issue (or a series of issues), the best thing to do here is open a support case and report it, so that Microsoft can (hopefully) fix it.
Sep 25 2020 11:41 PM
Sep 25 2020 10:24 AM
SolutionThis is a longstanding issue (or a series of issues), the best thing to do here is open a support case and report it, so that Microsoft can (hopefully) fix it.