Apr 08 2020 06:43 AM
Hi,
Until recently I was able to set up a Teams Meeting through the Add-In in Outlook. For the last few weeks when I attempt to do this the following error pops up: 'Sorry, but we can't connect to the server right now. Please try again later.'
Does anybody know how to correct this and re-use Outlook to set up Teams meetings again?
Many Thank
Apr 08 2020 01:05 PM
@Andi_9949 Same thing and searching for answers with very little info.
Apr 08 2020 01:21 PM
Have you tried the new reboot for Teams: "Clean local cache". See the answer given by
Apr 14 2020 03:49 AM
Hi - Tried all the actions on the response by Vaidya but still unable to set up a Teams meeting via Outlook. Any other ideas?
Apr 15 2020 11:53 AM
@Andi_9949 hello, do you have an Exchange online license? I'm having the same error but my scenario is Office 365 Business license, no Exchange license (local 3rd party mail server) it looks like that option is only available to Exchange users, even tho in the Desktop or Web application from Teams I don't see the "Meetings" tab
May 20 2020 03:02 AM
I had that issue with an user everytime he had multiple calendars in the view.
As soon he selected only his own calendar, it works.
May 26 2020 06:30 AM
Thanks for the tip.
It worked for me :).
May 26 2020 09:08 AM
@msanchezteisa Hi, Apologies for the time taken to respond, mine is also Office 365 Business License.
May 26 2020 09:15 AM
@Bob040 Hi, Thanks for the steer, I only have my calendar in view and still have the issue. Think I will have to contact Microsoft and speak to them.
Will post back after I have spoken to them with either a fix or not.
Thanks.
Jun 29 2020 08:11 AM
Thank guys the issue was user basic calander was not selected.
Jun 29 2020 08:28 AM
Finally sorted and back on track. Issue was not resolving to the correct calendar and had to uninstall and re-install so it would actually pick up my account. Initial Microsoft help couldn't resolve so had to get connected to Surface Support. Whilst this was happening I carried out the actions myself and solved the issue. Phew. Thanks all for your input, much appreciated.
Jul 08 2020 06:56 AM
@Andi_9949 I have the exact same issue. following
Aug 05 2020 04:24 PM
I got the message too - several times.
Then I tried again a bit later, and it worked fine. There was no need for me to do anything else. @Andi_9949
Oct 15 2020 01:29 AM
@Bob040 Love from India. That really helped me.. :)
Nov 19 2020 06:43 PM
@Andi_9949 Hello, can you be more specific of what you did. Have the same problem
Nov 19 2020 06:44 PM
Nov 20 2020 09:42 AM
Check from here:
%appdata%\Microsoft\Teams\meeting-addin
You have two log files, otherone is loader and other is more general. Check those log files if you could found any indication what might be wrong.
Jan 29 2021 07:12 AM
This worked for me! Thank you
Jan 29 2021 07:23 AM