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Unable to submit app because Microsoft is verifying account information

Jayshreev
New Contributor
Hi everyone,

I am trying to submit my Microsoft Teams app to the store but for the last 10 days it has been saying that I cannot submit it for review because "We are verifying your account information".

How long will this process take? My team and I are very frustrated with the length of this process so far.
3 Replies

I would submit a ticket regarding this! 10 days seems too long

 

Adam

Where do I go to do this? There are a bunch of different links and the phone support line is switched off for India.
Via the admin portal -> support

Adam
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