Dec 13 2019 10:39 AM
We are starting our migration to MS Teams and have a POC group in Teams Only mode. A few of the Users, when trying to reply to a Skype chat, are intermittently getting this message where they should be typing their response: Due to an org policy change, you can enjoy a richer chat and calling experience. Continue your conversation here
When they attempt to reply, a new Teams Only chat opens. They are unable to reply to the original message in Interoperability. I have gone through all policies and I cannot find anything that has changed.
Any help will be appreciated.
Dec 13 2019 12:30 PM
Feb 14 2020 08:51 AM
Feb 14 2020 08:54 AM
Feb 14 2020 09:26 AM
well then I guess I am dealing with a Org setting on the external user I am trying to contact then here. They can message us from Skype, but we can't reply.
Feb 14 2020 09:42 AM
Jun 22 2020 07:50 AM
@Chris Webb I just noticed this today. I had the issue reported intermittently, so I used a test user that was in Islands mode. I am in Teams Only mode. I sent an IM from my test user to myself and the first time I was able to reply normally. Subsequent attempts gave me the following message:
Due to an org policy change, you can enjoy a richer chat and calling experience
after that is a link that moves to a new Teams conversation, even if the Islands mode test user does not have Teams running.