Unable to remove Teams notification from Andriod phone

New Contributor
Hi,
I have Teams configured on laptop and on my phone and I am finding that when I receive a call through Teams and accept the call on the laptop, the notification on my phone (Andriod V9) for an "incoming call" stays and can not be removed unless I restart my phone.
I was previously using a Beta version so I reinstalled the app after removing Beta access and still having the same issue.
No other Teams notifications have this issue.
5 Replies

Hello @Rmcmahon,

 

Have you tried clearing the cache for the Teams app on your mobile?

I can try this but wouldn't removing the app and reinstalling as I have yesterday do this by default?
It should have but I know sometimes app files get left behind within the Android OS.
I have actioned each of these but I will not be able to run a test until tomorrow morning (12hrs) when other Teams users are available.
Thank you for your response. Once I have tested this tomorrow, I will update this thread.