Unable to remove Teams notification from Andriod phone

%3CLINGO-SUB%20id%3D%22lingo-sub-2216517%22%20slang%3D%22en-US%22%3EUnable%20to%20remove%20Teams%20notification%20from%20Andriod%20phone%3C%2FLINGO-SUB%3E%3CLINGO-BODY%20id%3D%22lingo-body-2216517%22%20slang%3D%22en-US%22%3EHi%2C%3CBR%20%2F%3EI%20have%20Teams%20configured%20on%20laptop%20and%20on%20my%20phone%20and%20I%20am%20finding%20that%20when%20I%20receive%20a%20call%20through%20Teams%20and%20accept%20the%20call%20on%20the%20laptop%2C%20the%20notification%20on%20my%20phone%20(Andriod%20V9)%20for%20an%20%22incoming%20call%22%20stays%20and%20can%20not%20be%20removed%20unless%20I%20restart%20my%20phone.%3CBR%20%2F%3EI%20was%20previously%20using%20a%20Beta%20version%20so%20I%20reinstalled%20the%20app%20after%20removing%20Beta%20access%20and%20still%20having%20the%20same%20issue.%3CBR%20%2F%3ENo%20other%20Teams%20notifications%20have%20this%20issue.%3C%2FLINGO-BODY%3E%3CLINGO-LABS%20id%3D%22lingo-labs-2216517%22%20slang%3D%22en-US%22%3E%3CLINGO-LABEL%3EActivity%3C%2FLINGO-LABEL%3E%3CLINGO-LABEL%3EMicrosoft%20Teams%3C%2FLINGO-LABEL%3E%3C%2FLINGO-LABS%3E
New Contributor
Hi,
I have Teams configured on laptop and on my phone and I am finding that when I receive a call through Teams and accept the call on the laptop, the notification on my phone (Andriod V9) for an "incoming call" stays and can not be removed unless I restart my phone.
I was previously using a Beta version so I reinstalled the app after removing Beta access and still having the same issue.
No other Teams notifications have this issue.
5 Replies

Hello @Rmcmahon,

 

Have you tried clearing the cache for the Teams app on your mobile?

I can try this but wouldn't removing the app and reinstalling as I have yesterday do this by default?
It should have but I know sometimes app files get left behind within the Android OS.
I have actioned each of these but I will not be able to run a test until tomorrow morning (12hrs) when other Teams users are available.
Thank you for your response. Once I have tested this tomorrow, I will update this thread.