Unable to login as guest in Microsoft teams app (Desktop)

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New Contributor

I am unable to login through link as it is showing previous login ID when Im doing login through app.

1. Previous account log out done.

2.App re-installation done.

3.Browser history delete done.

 

As per it should shown as guest window login.

 

Kindly help me with this issue.

 

 

5 Replies
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@Ankita77 

 

Hi, out of curiosity, are you able to use the guest access if you use Teams via the browser instead?

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I have a guest user in my org. that sees the same problem. He can only access through the browser.
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Yes, Im able to do via browser as guest but not through Ms teams app
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Yes,I'm able to do through browser.
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@Ankita77 

 

OK, so definitely a client specific issue then.  Have you tried a fresh Windows profile on the device to see if this resolves the issue?