Unable to login as guest in Microsoft teams app (Desktop)

Copper Contributor

I am unable to login through link as it is showing previous login ID when Im doing login through app.

1. Previous account log out done.

2.App re-installation done.

3.Browser history delete done.

 

As per it should shown as guest window login.

 

Kindly help me with this issue.

 

 

5 Replies

@Ankita77 

 

Hi, out of curiosity, are you able to use the guest access if you use Teams via the browser instead?

I have a guest user in my org. that sees the same problem. He can only access through the browser.
Yes, Im able to do via browser as guest but not through Ms teams app
Yes,I'm able to do through browser.

@Ankita77 

 

OK, so definitely a client specific issue then.  Have you tried a fresh Windows profile on the device to see if this resolves the issue?