Unable to create an Org Wide Team

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New Contributor

I am a Global Admin of our 365 Tenant and am trying to create an Org Wide Team in MS Teams, however when trying to do this the option is not showing?  I know for a fact we don't have any other Org Wide teams so it can't be the more that 5 Org Wide Team restriction, and we only have approx 4k users with either an E1 or E3 licence so we shouldn't be over the 5000 user limit either.

 

Can anyone shed any light please?

2 Replies

@PGClax 

https://docs.microsoft.com/en-us/microsoftteams/create-an-org-wide-team

Hi there - It sounds like you have already looked at the documentation to see how to create an org-wide team and the option is just not showing for you.  If that is the case, it sounds like it may be due to how your licenses are configured.  Here's some information with screenshots on how your admin portal should look to ensure you have the capability to create an org-wide team. https://docs.microsoft.com/en-us/microsoftteams/iw-trial-teams

 

If that still doesn't work, let us know and we can investigate other options.

Thank you!

 

@PGClax it worked after I created a new cloud-only global admin (newadmin@orgname.onmicrosoft.com), but still not showing up for synchronized admins from on-premises ADDS.