Jul 16 2019 10:06 AM
Situation is as follows:
Any ideas what to do with this? I have found only one other issue description with the same message in the input window field, but that is not applicable to our problem. I don't even have a clue where to look.
Jul 16 2019 09:01 PM
Jul 16 2019 11:23 PM
@Chris Webb I can confirm that I am experiencing the same issues.
@petr_lohnicky you can switch to the Org B Tenant by clicking on the drop-down menu displayed in the upper right part of your teams client. Currently, it should display your company name.
Jul 17 2019 12:18 AM
Thanks for your inputs. I'm trying to locate the "tennant switch" button in the upper right corner, but I see there only my avatar with possible status change, settings etc. I don't see my company name anywhere.
Maybe the Mac version of the client has a slightly different layout, nevertheless, I can't find the option anywhere.
May 04 2020 05:13 AM
@petr_lohnicky it seems I have the same problem. I am part of two organizations. Apparently the second organization has put the same email address on the second account to be the same as my original. Thus when they make meeting invites, I can join. But I will NOT get the organization switch drop down box. (I am not a guest in that organization, as my email is already in their org. Which is wrong I guess, and it seems Teams was designed for one email - one tenant to own it.)
Anyway, until a week ago, meetings with chats were working fine, but now the chat during meeting is not working anymore. If I join using the web client, it still does, but that had other problems such as my mic audio not being transmitted)
May 04 2020 06:28 AM
May 11 2020 05:28 AM
@Chris WebbNope, I cannot switch to the hosting tenant, I am not a guest in that tenant.
Last week I had no issue, could chat in the meeting. This week, joined the meeting (same meeting URL as the week before) and cannot chat because I am "not a member of the chat"
Jul 10 2020 08:24 AM
@Chris Webb A couple of us are experiencing the same thing. This is a standing meeting and a short while ago (possibly after an update?), two of us started experiencing the problem - the rest of the team have no issues. Some of us have Macs and other work on ThinkPads - the issues doesn't seem to be related to one vs. the other. One thing we noticed today is that for the two of us who are experiencing the problem, Teams doesn't add is to the list of people joining and leaving the meeting, so it's almost as if it's not recognizing us...but we're joining from the same meeting link that everyone else is using. I hope these details help with troubleshooting!
Aug 13 2020 05:59 AM
We are experiencing the same thing, but it happened after the last update. Prior to this all meeting participants were able to chat. Now, two of three external participants are unable to chat, but one is able to chat. All are from the same organization.
Can this be resolved? Would deleting and rescheduling the recurring meeting change this?
Jan 13 2021 11:40 PM
@RonLewenMy experience with this bug is that creating a new meeting will work but only for a time. The bug will simply re-emerge in recurring meetings. I have opened several calls with Microsoft for this issue and they have given me the runaround and not resolved it. I am astounded that Microsoft hasn't acknowledged or fixed the issue. It is extremely frustrating.
Jan 18 2021 07:12 AM
@aSuddenWildMagic .......So this problem only occurs in an established meeting ?
Jan 19 2021 07:32 AM
@Frank SmithAny recurring meeting. If you make a new meeting that has repeats it just happens again. I have yet to see it happen in a non-recurring meeting.